Receptionist / Front Desk Admin (Full Time)
416 Metropolitan Avenue, 416 Metropolitan Ave., Brooklyn NY 11211, USA
Our cutting-edge boutique behavioral health practice, situated in the Chelseaneighborhood of Manhattan, is currently seeking a Full-Time dynamic and energeticReceptionist/Front Desk Admin to join our team! We offer a full spectrum of personalizedservices, including revolutionary treatments such as psychotherapy, psychopharmacology,and interventional therapies like dTMS and ketamine. Our focus is on patients withtreatment-resistant depression, anxiety, bipolar disorder, attention disorders, and OCD. Asan ideal candidate, you will play a crucial role in delivering exemplary patient care in acompassionate and comfortable environment, where personalized one-on-one support isparamount. We welcome adolescents, individuals, and couples, and we are committed totailoring our support to meet the unique needs of each person. Join us as we integrateinnovative talk therapy, medication, and cutting-edge treatments to help teens and adultsachieve good health, contentment, and balance.
Responsibilities and Duties:
- Handle incoming calls with a polite and consistent phone manner, adhering to proper telephone etiquette.
- Record accurately the clients seen each day and manage staff clinical schedules, including appointments, cancellations, and will-call lists.
- Schedule all client appointments accurately and handle payment receipts from clients.
- Welcome and greet clients and visitors warmly, in person and over the phone.
- Receive and direct individuals attending meetings.
- Perform other designated duties.
Experience in a behavioral health office setting is preferable, but we are open to individuals with a strong background in hospitality and customer service.